Assessor communications kit

Shared resources
Technical guidance & case studies

The communications kit contains materials you can use to promote your services, support conversations with your clients and explain assessment results. 

 

Explore these easy to use and print-ready materials designed to help accredited assessors with communications about Home Energy Rating and NatHERS.

This communication kit brings together materials you can use to enhance the promotion of your services, support household conversations and explain assessment results. 

Note: Please do not alter, edit or modify these assets in any way. 

Resources for existing homes

Resources to introduce Home Energy Rating

These resources outline the basics on Home Energy Rating and where to find more information. They can be printed and handed to households, shared at trade shows or conferences, and even attached to email correspondence with a new client.

Start with the basics of home upgrades

Designed to support conversations about the Home Energy Rating Certificate, these fact sheets can also help with upgrade decisions. They highlight the most effective actions to help get the best value for effort.

Each option is clearly rated by cost, potential energy savings, and level of effort, to help make confident, informed decisions.

Discover the benefits of targeted upgrades

These upgrade examples show how targeted upgrades can improve a home’s energy efficiency and are useful during conversations with households. This resource showcases the upgrades completed for a particular home archetype, demonstrating how different improvements can enhance energy performance and comfort. 

Simply find an example that closely matches the home and climate zone and bring upgrades to life by illustrating the potential costs and rating improvements. 

A guide to reading the Home Energy Rating Certificate

Use this guide to help householders understand the key features of their Home Energy Rating Certificate, interpret their results and identify opportunities to improve their home’s energy performance.

The guide points out key features of the certificate.

Learn through video

Help householders learn about Home Energy Rating by embedding these YouTube videos on your website or sharing them directly. Choose from a range of engaging animated and live-action videos that explain key concepts and benefits across a variety of topics.

Resources for new homes

A guide to reading the Home Energy Rating (NatHERS) Certificate

Use this guide to help explain the key features of a new homes certificate and how to interpret them.

Explaining Home Energy Rating (NatHERS) for New Homes

Help your clients design a more comfortable, energy-efficient home with a Home Energy Rating (NatHERS) new homes assessment. Show how it can support better design decisions, lower running costs and ensure compliance with minimum energy efficiency requirements. This video outlines how an assessment can help.  

Share this infographic to explain how ratings work and how they contribute to a more comfortable, energy efficient home. 

Show how design principles from Your Home can be applied

Share these case studies with clients to demonstrate how the principles in Your Home can be applied in real-world situations and inspire practical, achievable pathways to a higher Home Energy Rating. These showcase best-practice sustainable design and construction across a range of climate zones, home types and project scales. 

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Key messages

The following messages are designed to help you promote your services and communicate the benefits of Home Energy Rating to householders.

  • As an accredited assessor, I can help you understand how energy efficient your home is and identify practical ways to improve comfort and reduce running costs.
  • During a Home Energy Rating assessment, I visit your home to collect information about its construction, design and features. Using specialised software based on CSIRO science, I generate a certificate that provides insights into your home's energy performance and highlights upgrades that may be suitable for your circumstances.
    • Whether you're planning a renovation or simply looking for ways to make your home more comfortable and energy efficient, a Home Energy Rating can help you identify priorities and make smarter investment decisions.
    • As an accredited energy assessor, I can help you understand the rating and general upgrade opportunities to make your home more comfortable, energy efficient and cost-effective to run.

When we discuss your home, I can:

  • Help you understand your Home Energy Rating and what the results mean for your household.
  • Discuss general upgrade opportunities that can help improve comfort and reduce energy use.

Other helpful websites

These resources may be useful to reference or include in your communications, helping households access relevant information and support at every stage of their home upgrade journey.

Your Home

Your Home is Australia’s trusted guide to designing and building an energy-efficient, sustainable home that uses less energy, is cheaper to run and is comfortable to live in. 

Improving the quality of our homes is important for every household. Beyond the cost savings from lower energy bills, there are major health benefits from living in homes that are cool in summer, warm in winter, and maintain good air quality all year round.

Visit yourhome.gov.au for more information.

Energy.gov.au

Energy.gov.au provides a starting point for you to find energy information from a range of Australian Government and state and territory government sources. It provides information and advice for householders and businesses as well as explaining Australian Government energy programs and priorities.

Visit energy.gov.au for more information.